Privacy notice
A clear view of how website information is handled.
This notice explains the information Grid Heap may receive when you visit TidyAnswer marketing pages, contact us, or begin using the service.
Effective August 17, 2026. This page covers the public TidyAnswer website operated by Grid Heap, Inc.
Website scope
August 17, 2026
This notice applies to the public TidyAnswer marketing website and contact experiences operated by Grid Heap, Inc. A separate service agreement or product notice may apply when you create or use a TidyAnswer account.
Information you provide
Contact and account information
When you submit a form, begin registration, or contact us, you may provide your name, work email, business name, service-team size, and the message or setup information you choose to share.
Information from a visit
Basic website activity
The website and its infrastructure may receive request, browser, device, referring-page, and diagnostic information needed to deliver, secure, and understand the site.
How information is used
Operate, respond, protect
Grid Heap may use this information to provide the website, respond to requests, support product onboarding, protect the service, diagnose problems, and improve TidyAnswer.
Service providers and legal needs
Limited operational sharing
Information may be handled by service providers that support hosting, communications, security, and business operations, or disclosed when required to comply with law, protect rights, or address safety and fraud.
Retention and choices
Keep only what the purpose requires
Retention depends on the purpose, account relationship, legal requirements, and security needs. You may contact Grid Heap to ask a privacy question or request the choices available for your information.
Changes
A notice that can evolve
We may update this notice as TidyAnswer and its public website change. A revised effective date will appear on this page.
Questions about privacy?
Contact Grid Heap through the TidyAnswer contact page and include enough detail for the team to route your question.