Simple pricing
Start tidy. Grow without rebuilding your service stack.
Choose the service foundation your team needs today. Every plan keeps conversations, knowledge, and customer context together.
All prices are in USD per workspace. Pay monthly, or pay annually and save two months (16.7%). Annual plans are paid upfront for twelve months.
Launch
For a solo operator or small service team building one complete communication home.
$25/month or $250/year. Includes 1 workspace user. The annual plan is equivalent to $20.83/month.
Growth
For a team adding AI front-desk coverage, more channels, and shared ownership.
$39/month or $390/year. Includes 3 workspace users. The annual plan is equivalent to $32.50/month.
Scale
For a higher-volume team that needs more lines, controls, and automation headroom.
$79/month or $790/year. Includes 10 workspace users. The annual plan is equivalent to $65.83/month.
Included foundation
Every plan starts with one connected customer story.
Core conversations, knowledge, and service ownership stay consistent as your needs grow.
Shared workspace
Customer history and current ownership in one place.
Approved knowledge
A reliable source for your team and self-service.
Human handoff
A clear path from automation to a teammate.
Compare plans
Choose the capability your team needs now.
You can grow into additional channels and workflows without migrating customer history. Carrier, messaging, WhatsApp, premium-number, and usage charges may apply separately.
Cloud marketplace plans use the same annual software prices. Number rental and communication usage are paid separately through your provider account or communication wallet. AI usage above your plan allowance requires an additional credit purchase or agreed overage.
Grow in place
Add channels and AI without rebuilding your service stack.
The same customer record, knowledge layer, and operating rhythm stay in place as your team adds more capability.
Designed for a small team
Less coordination. More confident service.
Make ownership, context, and the next best action obvious without adding management overhead.
Shared customer story
Every teammate sees the same conversation history and current owner.
Channel switching
Reply where customers prefer without moving work between disconnected tools.
Useful first response
Tidy AI can answer from approved knowledge before your team steps in.
“AI should make a small team feel more present—not make service feel less human.”
The TidyAnswer service principle
Questions, answered
A clear path to getting started.
Can we start with just one channel?
Yes. Start with the channel that carries the most customer work, then add others without changing the shared customer history.
Does Tidy AI replace our team?
No. It helps with first responses, summaries, and approved guidance. Your team sets the knowledge and takes over when human judgment matters.
Will customer history stay together?
Yes. The platform is designed around one continuous customer story across connected channels.
Bring every customer conversation into one clear place.
Start with the channels you use today. Add Tidy AI and self-service when your team is ready.